a) User withdrawals are made through NEFT and refunds are processed to the same mode / financial instruments through which the deposit is made
b) After internal review we take 5-7 business days to process the withdrawal or refund.
c) All Freeroll tournament winnings will be credited as an immediate bonus. Player need to earn 1.56 times loyalty points to withdrawal the immediate bonus amount. PokerLion reserves the right to change/modify these terms n conditions anytime without any prior notice.
d) In order to process withdrawal request, Player's PokerLion account need to real money.
e) Withdrawal after deposit without gameplay can't be processed as a player need to play the minimum of 15% of his deposit amount and has to bear the withdrawal transaction fee.
- How does the User request a refund?
- All cancellation of transaction requests (subjected to having sufficient balance in the User’s account) will need a time of at least two (2) weeks to be processed. After cancellation, any winnings arising from the relevant transaction will be null and void. Funds will be refunded back to the same source used to make the payment/engage in the transaction or any other source as requested by the User and which the Company deems fit after an investigation. The User is solely responsible for securing his/her account. The Company will not be responsible for any charges or expenses arising out of misuse of a User’s account. In any case, any refunds made by the Company as a result of the misuse of a User account will be subject to and limited to the available funds in the User account at that particular point of time.